Returns & Exchanges
At Hard Head Veterans, we stand behind our gear and offer a hassle-free 30-day return policy to ensure you have the perfect fit and protection for your mission. If you are not completely satisfied with your purchase, we will make it right through an exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Label and Ship
Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.
Inspection and Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing